RETURNS & REFUNDS
For US orders, we accept returns within 10 days of receiving your order for unworn or unused items.
TO RECEIVE A FULL REFUND:
- You must request a refund by email within 10 days of receiving your jewelry.
- It must be returned in the same condition it was received.
- Send return request email with your first and last name, and order confirmation number to: sara@sarapatinojewelry.com.
- We will send you a return address label.
- Send the item within 3 days. Once we receive your item it will be reviewed by our customer care team.
- Please allow 2-3 business days to process the return. You will be notified via email once the refund has been issued.