14k GOLD FILLED JEWELRY
For US orders, we accept returns within 10 days of receiving your order for unworn or unused items.
If you need to return an item, it must be returned in the same condition in which it was received, and it must include all items that were in the original package.
TO RECEIVE A FULL REFUND:
1. You must request a refund by email within 10 days of receiving your jewelry.
2. Send return request email with your first and last name, and order confirmation number to: firstname.lastname@example.org.
3. We will send you a return address. Once we receive your item it will be reviewed by our customer care team.
4. Please allow 2-5 business days to process the return. You will be notified via email once the refund has been issued.
14k FINE JEWELRY
Pearl jewelry is eligible for a return within 10 days. See above steps to issue a return.
Diamond Rings and Necklaces are currently not eligible for a return.
Diamond Stud Earrings and Bracelets is eligible for a return within 10 days. See above steps to issue a return.